Our team of board-certified physicians are committed to your health. To help give you a better understanding of what to expect when you visit us, below is information that will be helpful to you. New patients will also benefit from knowing What To Bring.

Initial appointment

Allow 1-2 hours when being seen by our medical team for the first time. Your appointment will include a consultation, physical exam and specific allergy and asthma testing, if needed.

Allergy Skin Testing

Skin tests are done to help identify if you/your child are allergic and what you are allergic to.

Preparing for the Test

Please follow these directions when preparing for skin testing.  Antihistamines will impact the results of skin testing and must be stopped for five (5) days.  If the medicine is not stopped, the results may be inaccurate.

 

Common Medications that May Interfere with Allergy Skin Tests

If possible, avoid oral medicines listed below for at least 5 days prior to skin testing.  Read the active ingredient label of any oral allergy/cold/sinus/cough over-the-counter medicine.  Avoid any medication containing an ingredient listed below.

Antihistamines

  • Acrivastine
  • Actifed (Triprolidine)
  • Alka-Seltzer Plus, Chlor-Trimeton, Comtrex, Contac, Coricidin, PediaCare, Sine-Off, Sinutab, Sudafed Cold and Allergy, TheraFlu, Triaminic, Tylenol Cold, Vicks 44M, Vicks Nyquil (Chlorpheniramine)
  • Allegra, Allegra-D (Fexofenadine)
  • Astelin (Azelastine)
  • Atarax, Vistaril (Hydroxyzine)
  • Benadryl, Tylenol Allergy Sinus, Tylenol Flu, Tylenol PM (Diphenydramine)
  • Clarinex (Desloratadine)
  • Claritin, Claritin-D, Alavert (Loratadine)
  • Carbinoxamine
  • Dimetapp (Brompheniramine)
  • Dramanine (Dimenhydrinate)
  • Drixoral (Dexbrompheniramine)
  • Optimine (Azatadine)
  • Periactin (Cyproheptadine)
  • Phenergan (Promethazine)
  • Robitussin Night-Time Cold Formula (Doxylamine succinate)
  • Tavist, Tavist-D (Clemastine)
  • Zyrtec, Zyrtec-D (Cetirizine)

During the Test

When you have skin testing performed, a small amount of each allergen you may be allergic to is placed on the skin (usually your back).  The skin is then pricked.  If you are allergic to an allergen, you will get a bump and redness where the skin is pricked.  After a short time, each skin test reaction is measured for swelling and redness. A large enough skin reaction is a positive test. This means an allergy may exist to the allergen placed at the site. Your provider will compare your prick skin test results with your history of symptoms.

 

Length of the Test

Prick skin testing often takes 30 to 40 minutes to complete.

Allergy shots/Immunotherapy injections

Immunotherapy injections are given on a walk-in basis. We require that you wait in our clinic for 20 minutes after receiving an allergy injection. Please arrive at least 20 minutes before the clinic closes to receive an allergy injection. We require our allergy shot patients to follow up with one of our providers annually to evaluate their progress.

Prescription Refills

Please call in your prescription refills 48 hours in advance. Please have the phone number of your preferred pharmacy, this will further assist our staff and speed up the prescription refill process. For your safety, refills will not be called in if you have not been evaluated in our office within the past year. If you leave a message after hours, the refill request will be handled the next business morning.

Referrals

Many insurance plans require a referral for office appointments and shot visits. It is your responsibility to obtain the appropriate referral from your primary care provider PRIOR to your visit. Any fees for unapproved visits will be your responsibility.

Payment

You are responsible for the co-payment, co-insurance and/or deductible at the time services are rendered. Visa, Master Card, checks or cash are accepted.

We welcome all questions you may have regarding your fees, account balance, or insurance payments. During business hours, an account representative or our practice administrator will be available to assist you with any concerns or questions you may have.

Insurance Claims

Insurance policies are contracts between you and the insuring company. As a courtesy, one of our staff members will file your insurance claim, provided we have your current assignment of benefits. We are contracted with most insurance providers. To verify if we accept your insurance, please call or email our insurance referral specialist, referrals@allergysa.com.

You will be responsible for your co-pay, co-insurance and/or deductible at the time services are received. If your insurance company does not pay us within a 90 day period, you will be held responsible for payment.

Covered Benefits

At the time you make your new patient appointment, our staff will call your insurance company and obtain an estimate of your benefits. However, the benefits given are not guarantee, and we will not be responsible for incorrect information. We will notify you (if time permits) of your estimated liability payable on your first visit. At each follow up visit, our staff checks verification of insurance. You should be notified if we receive a rejection.

Cancellations

To reschedule or cancel an appointment, we please ask for a 24-hour notice. We reserve the right to charge a $50 fee for no-shows and cancellations without 24-hour notice. This fee is not covered by your insurance carrier. Three no-shows within a six-month period can result in a discharge from our practice.

After Hours

Please leave a message with the answering service. An on-call staff member will be reached for URGENT concerns only. Prescription refills will be handled the next business morning.

 

 

 

 

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